Patient Finance & Billing Specialist

Memorial Health System (Ohio); Reno (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Benefits

Job summary

Memorial Health System is seeking a Patient Financial Representative to support patient accounting activities across billing, collections, credits and customer service. The role covers claims submission, denial follow‑up, and helping patients navigate payment options and financial assistance.

The position emphasizes accurate responsibility, adherence to hospital policies and excellent customer service skills in a fast paced environment.

Qualifications

• 2+ years of experience in hospital, medical office or clinic setting preferred.
• Experience in medical billing or refunds is a plus.
• Knowledge of federal and state payer requirements.

Responsibilities

• Billing: reviews, edits and submits claims, performs denial follow up.
• Collections: follows up with payers to resolve accounts.
• Credits: handles refunds to patients and insurers.
• Customer service: answers inquiries from patients, guarantors and families.
• Phone interactions: discusses payment plans and financial assistance.
• Cashier’s duties: handles daily cash, deposits and reconciliations.

Skills

Customer service

AIDET

Communication

Confidentiality

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

Job description

Memorial Health System is seeking a Patient Financial Representative to support patient accounting activities across billing, collections, credits and customer service. The role covers claims submission, denial follow‑up, and helping patients navigate payment options and financial assistance.

The position emphasizes accurate responsibility, adherence to hospital policies and excellent customer service skills in a fast paced environment.