Patient Access & Billing Specialist

CO080 Memorial Physician Group; United States; Presencial; USD 25.000 - 30.000; Jornada completa

Descripción de la vacante

Memorial Physician Group is seeking a Patient Financial Services Representative to greet patients, collect demographic and insurance information, verify coverage, and explain financial responsibilities. The role supports scheduling, authorizations, and patient communications.

The position emphasizes accuracy, customer service, and ability to work in a busy healthcare setting. Training and supportive supervision are provided to ensure quality care and compliant processes.

Formación

• High School Diploma or Equivalent (Required)
• Excellent communication and customer service skills
• Ability to work in a fast-paced environment
• No experience required; one year of related hospital, medical office, or customer service experience preferred

Responsabilidades

• Greets patients and guarantors and collects necessary information
• Provides exceptional customer service and addresses inquiries promptly
• Guides patients to appropriate destinations for services
• Verifies insurance benefits and ensures active coverage
• Explains policies and collects required signatures
• Prepares and balances daily payment deposits
• Obtains pre-certifications and authorizations
• Assists with discharge processes and appointment scheduling

Conocimientos

Customer service

Communication skills

Problem solving

Attention to detail

Teamwork

Educación

High School Diploma or Equivalent

Descripción del empleo

Memorial Physician Group is seeking a Patient Financial Services Representative to greet patients, collect demographic and insurance information, verify coverage, and explain financial responsibilities. The role supports scheduling, authorizations, and patient communications.

The position emphasizes accuracy, customer service, and ability to work in a busy healthcare setting. Training and supportive supervision are provided to ensure quality care and compliant processes.