Patient Experience & Welcome Coordinator

CVS Health; Glendale (AZ); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

Oak Street Health is seeking a Welcome Coordinator in Glendale, AZ to greet patients, manage check-in, collect co-pays, and maintain patient information in the EMR system. The role supports efficient clinic operations and a positive patient experience.

The Welcome Coordinator will also handle scheduling, phone calls, and basic administrative tasks, with potential occasional travel to other centers in the region. Full-time, bilingual candidates preferred.

Qualifications

• Strong computer skills and basic knowledge of Google Suite.
• Professional phone etiquette.
• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve.
• US work authorization.

Responsibilities

• Welcoming patients and guests.
• Check-in patients and assist with required forms.
• Collect co-pays.
• Update patient information in the EMR platform.

Skills

Computer skills

Google Suite

Phone etiquette

Multilingual (Spanish, Polish, Russian

Education

Some college preferred

Job description

Oak Street Health is seeking a Welcome Coordinator in Glendale, AZ to greet patients, manage check-in, collect co-pays, and maintain patient information in the EMR system. The role supports efficient clinic operations and a positive patient experience.

The Welcome Coordinator will also handle scheduling, phone calls, and basic administrative tasks, with potential occasional travel to other centers in the region. Full-time, bilingual candidates preferred.