Bilingual Front Desk & Patient Experience Coordinator

Oak Street Health, part of CVS Health; Tulsa (OK); On-site; USD 35,000 - 59,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Retirement options

Job summary

Oak Street Health is hiring a Welcome Coordinator to greet patients and guests, manage check-in, forms, and co-pays, and support clinic operations. The role involves updating EMR data and coordinating appointments while maintaining a friendly, patient-focused environment.

As part of CVS Health, the Welcome Coordinator will also handle calls, faxes, and light front-desk duties. Strong computer skills and multilingual abilities are valued; US work authorization is required.

Qualifications

• Proficient computer skills including familiarity with Google Suite.
• Professional phone etiquette and clear communication.
• Fluency in Spanish, Polish, Russian, or other community languages as needed.
• US work authorization is required.

Responsibilities

• Welcoming patients and guests.
• Check-in and help with required forms.
• Collect co-pays and update patient information in EMR.
• Schedule/reschedule appointments in EMR.
• Answer and route phone calls; manage faxes.

Skills

Computer skills

Google Suite

Phone etiquette

Spanish

Polish

Russian

EMR platform

Tools

EMR platform

Google Suite

Job description

Oak Street Health is hiring a Welcome Coordinator to greet patients and guests, manage check-in, forms, and co-pays, and support clinic operations. The role involves updating EMR data and coordinating appointments while maintaining a friendly, patient-focused environment.

As part of CVS Health, the Welcome Coordinator will also handle calls, faxes, and light front-desk duties. Strong computer skills and multilingual abilities are valued; US work authorization is required.