Patient Experience Specialist — Medical Front Desk

ConvenientMD LLC; Plainville (MA); Sur place; USD 28 000 - 34 000; Plein temps

Avantages offerts par ce poste

Health, dental, and vision coverage

401(k) match after one year

Educational Alliance with PurdueGlobal

Employer rewards and discounts

Résumé du poste

ConvenientMD in Plainville, MA seeks a Medical Receptionist to welcome patients, complete registrations, and manage front desk operations across our clinics. You will interact with patients, handle scheduling and billing, and coordinate with the care team to ensure smooth daily patient flow.

The role requires a high school diploma or GED, strong communication, attention to detail, and proficiency with Microsoft Office. Experience with HIPAA and patient records is a plus.

Qualifications

• High School Diploma or GED required.
• Proactive communicator; professional with patients.
• Detail-oriented with strong organizational skills.
• Technically proficient with Microsoft Office.
• Experience with HIPAA and patient confidentiality.

Responsabilités

• Greet patients and complete registration efficiently.
• Handle insurance and billing inquiries.
• Manage patient reservations and registrations.
• Assist with scheduling referrals.
• Answer phones and maintain a tidy front desk.
• Navigate multiple software systems per protocols.

Connaissances

Patient interaction

Communication

Organizational skills

Microsoft Office

HIPAA compliance

Team player

Attention to detail

Formation

High School Diploma or GED

Outils

EHR software

Billing software

Reservation scheduling software

Description du poste

ConvenientMD in Plainville, MA seeks a Medical Receptionist to welcome patients, complete registrations, and manage front desk operations across our clinics. You will interact with patients, handle scheduling and billing, and coordinate with the care team to ensure smooth daily patient flow.

The role requires a high school diploma or GED, strong communication, attention to detail, and proficiency with Microsoft Office. Experience with HIPAA and patient records is a plus.