Patient Experience Specialist (Front Desk & Scheduling)

ConvenientMD LLC; Lebanon (NH); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Health benefits

401k match

Education program with Purdue Global

Short-term disability coverage

Discounts on services and products

Job summary

ConvenientMD LLC is seeking a friendly Medical Receptionist to be the first contact for patients and visitors in our New England clinics. You will greet, register, collect payments, and coordinate with the clinical team to ensure timely care. Proficiency with Microsoft Office and patient registration systems is expected.

You’ll juggle multiple tasks in a fast-paced environment with empathy and professionalism. Eligibility includes a High School Diploma or GED.

Qualifications

• High School Diploma or GED required.
• Excellent written and verbal communication with a professional demeanor.
• Strong organizational skills and attention to detail.
• Ability to multi-task in a fast-paced clinic environment.
• Proficiency with clinic registration systems and basic medical terminology.

Responsibilities

• Greet patients and visitors and perform patient registration.
• Collect payments and assist with insurance co-pays and billing inquiries.
• Coordinate between clinical staff and patients to maintain smooth patient flow.
• Answer phone calls professionally and manage reception area.
• Operate and navigate electronic medical records and scheduling software.

Skills

Communication

Detail orientation

Empathy

Tech savvy

Team collaboration

Independent initiative

Analytical thinking

Trustworthy

Verbal/written communication

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

ConvenientMD LLC is seeking a friendly Medical Receptionist to be the first contact for patients and visitors in our New England clinics. You will greet, register, collect payments, and coordinate with the clinical team to ensure timely care. Proficiency with Microsoft Office and patient registration systems is expected.

You’ll juggle multiple tasks in a fast-paced environment with empathy and professionalism. Eligibility includes a High School Diploma or GED.