Patient Experience Concierge - Medical Front Desk

ConvenientMD LLC; Londonderry (NH); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

401k match after one year

Health, dental, and vision coverage

Urgent care access for team

Job summary

ConvenientMD LLC is seeking a friendly Medical Receptionist to greet patients, register new and returning clients, and manage front desk operations. You will handle billing inquiries, collect payments, and support the clinical team to ensure smooth patient flow across multiple NH clinics.

This role demands organization, multitasking, and a patient‑centered mindset while maintaining confidentiality under HIPAA guidelines. Great for career entrants seeking growth in healthcare support roles.

Qualifications

• High School Diploma or GED required.
• Proactive and confident communicator (written and verbal).
• Detail-oriented with excellent organizational skills.
• Compassionate, authentic, and patient focused.
• Technically savvy with Microsoft Office Suite or related software.
• Effective communicator and cross collaborator.

Responsibilities

• Greet patients and visitors and complete patient registration.
• Handle insurance and billing inquiries with clear information.
• Register patients efficiently with accurate forms.
• Collect payments and co-pays according to clinic policies.
• Manage front desk duties and maintain a welcoming reception area.
• Navigate multiple software systems per clinic protocols.

Skills

Customer service

Microsoft Office

HIPAA compliance

Phone etiquette

Education

High School Diploma or GED

Tools

Electronic Medical Records (EMR)

Job description

ConvenientMD LLC is seeking a friendly Medical Receptionist to greet patients, register new and returning clients, and manage front desk operations. You will handle billing inquiries, collect payments, and support the clinical team to ensure smooth patient flow across multiple NH clinics.

This role demands organization, multitasking, and a patient‑centered mindset while maintaining confidentiality under HIPAA guidelines. Great for career entrants seeking growth in healthcare support roles.