Patient Experience Front Desk – Medical Receptionist

ConvenientMD; Burlington (MA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

Company paid short-term disability

Pet insurance (optional)

401k match after 1 year

Tuition assistance with Purdue Global

Job summary

ConvenientMD is seeking a Medical Receptionist to be the first point of contact in one of our clinics in Massachusetts. You will greet patients, register them, collect payments, and help ensure timely visits while supporting the clinical team.

Responsibilities include handling insurance inquiries, coordinating appointments, and maintaining accurate records. A high school diploma and strong communication skills are required, with opportunities for growth in a fast-paced healthcare environment.

Qualifications

• Education: High School Diploma or GED required.
• Proactive and confident communicator (written and verbal).
• Detail oriented with excellent organizational skills.

Responsibilities

• Greet patients and visitors and register them efficiently.
• Handle insurance and billing inquiries with clear information.
• Collaborate with clinical team to maintain patient flow and schedules.
• Answer phones and keep reception area organized and welcoming.
• Navigate multiple software systems following HIPAA protocols.

Skills

Patient interaction

Verbal communication

Detail oriented

Multitasking

Tech savvy

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

ConvenientMD is seeking a Medical Receptionist to be the first point of contact in one of our clinics in Massachusetts. You will greet patients, register them, collect payments, and help ensure timely visits while supporting the clinical team.

Responsibilities include handling insurance inquiries, coordinating appointments, and maintaining accurate records. A high school diploma and strong communication skills are required, with opportunities for growth in a fast-paced healthcare environment.