Patient Care Front Desk Specialist

ConvenientMD LLC; Saugus (MA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental and vision coverage

401k match

Job summary

ConvenientMD LLC is seeking a Medical Receptionist to be the friendly first impression in our Massachusetts clinics. You will greet patients, register them, update records, collect payments, and help keep patients seen in a timely manner.

You'll work closely with clinicians and front-desk staff to coordinate appointments, verify insurance details, and manage multiple software systems. This role suits a proactive communicator who thrives in a fast-paced healthcare environment.

Qualifications

• High School Diploma or GED required.
• Previous experience in medical receptionist or customer service preferred.
• Proficient with Microsoft Office and basic computer skills.
• Excellent communication and organizational abilities.
• HIPAA compliance and confidentiality awareness.

Responsibilities

• Greet patients and visitors and verify information.
• Register patients and update records accurately.
• Explain billing and insurance questions with clarity.
• Collect payments and process co-pays.
• Coordinate with care team to maintain patient flow.
• Navigate scheduling and EMR systems efficiently.

Skills

Communication skills

Customer service

Multitasking

Microsoft Office

HIPAA awareness

Education

High School Diploma or GED

Tools

Microsoft Office

EMR software

Billing/insurance software

Job description

ConvenientMD LLC is seeking a Medical Receptionist to be the friendly first impression in our Massachusetts clinics. You will greet patients, register them, update records, collect payments, and help keep patients seen in a timely manner.

You'll work closely with clinicians and front-desk staff to coordinate appointments, verify insurance details, and manage multiple software systems. This role suits a proactive communicator who thrives in a fast-paced healthcare environment.