Patient Experience Specialist - Medical Front Desk

Cardinal Health; Independence (MO); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Health savings account

401k savings plan

MyFlexPay access to wages

FSAs

Disability insurance

Work-Life resources

Paid parental leave

Wellness programs

Job summary

Cardinal Health is seeking a Patient Concierge at Cancer Care of North Florida in Lake City, FL. You will greet patients, verify demographics and insurance, answer phones, schedule appointments, and manage payments as part of front desk operations.

The role emphasizes customer service and attention to detail, with a schedule Monday–Friday, 8:00am–5:00pm, and an hourly wage range of $15.00 to $20.40.

Qualifications

• Flexible schedule availability.
• Typing 40 wpm preferred.
• High School Diploma or equivalent preferred.
• Knowledge of medical terminology preferred.
• One year of medical office experience preferred.
• Experience accessing and updating an EMR system preferred.

Responsibilities

• Greet patients and families.
• Answer center telephones, distribute faxes, and prepare customer files.
• Schedule patient appointments.
• Receive and correctly record receipts of patient payments.
• Enter, verify and update patient demographic and insurance information.
• Process requests for records from outside sources.
• Scan data into document imaging software.
• Regular attendance and punctuality.
• Contributes to team effort by accomplishing related results as needed.
• Ensures that all processing and reporting deadlines are consistently achieved.
• Perform any other functions as required by management.

Skills

Flexible schedule

Typing speed

Customer service

Education

High School Diploma or equivalent

Job description

Cardinal Health is seeking a Patient Concierge at Cancer Care of North Florida in Lake City, FL. You will greet patients, verify demographics and insurance, answer phones, schedule appointments, and manage payments as part of front desk operations.

The role emphasizes customer service and attention to detail, with a schedule Monday–Friday, 8:00am–5:00pm, and an hourly wage range of $15.00 to $20.40.