Patient Concierge & Front Desk Specialist (Oncology)

Cardinal Health; Lake City (FL); Sur place; USD 21 000 - 28 000; Plein temps

Avantages offerts par ce poste

Medical coverage

Dental & Vision

Paid time off

401k savings plan

Early wage access

FSAs

Disability insurance

Work-life resources

Parental leave

Wellness programs

Résumé du poste

Cardinal Health in Lake City, FL is seeking a Patient Concierge/Front Desk Associate to welcome patients, verify demographics and insurance, answer calls, and schedule appointments. The role involves processing payments and maintaining accurate records in the EMR system, with a focus on customer service and attention to detail.

The position requires flexibility in scheduling and prior medical office exposure is preferred.

Qualifications

• Flexibility to work a variable schedule.
• Typing speed of 40 wpm is preferred.
• High School Diploma or equivalent is preferred.
• Knowledge of medical terminology is preferred.
• One year of medical office experience is preferred.
• Experience accessing and updating an EMR system is preferred.

Responsabilités

• Greet patients and families.
• Answer center telephones, distribute faxes, and prepare customer files.
• Schedule patient appointments.
• Receive and record receipts of patient payments.
• Enter, verify and update patient demographic and insurance information.
• Process requests for records from outside sources.
• Scan data into document imaging software.
• Maintain regular attendance and punctuality.
• Contribute to team effort and achieve related results.
• Ensure processing and reporting deadlines are met.
• Perform other functions as required by management.

Connaissances

Customer service

Attention to detail

Flexible schedule

Typing speed

Formation

High School Diploma or equivalent

Outils

EMR system

Description du poste

Cardinal Health in Lake City, FL is seeking a Patient Concierge/Front Desk Associate to welcome patients, verify demographics and insurance, answer calls, and schedule appointments. The role involves processing payments and maintaining accurate records in the EMR system, with a focus on customer service and attention to detail.

The position requires flexibility in scheduling and prior medical office exposure is preferred.