Patient Experience Front Desk Specialist

North Florida Medical; Eastpoint (FL); On-site; USD 32,000 - 36,000; Full time

Job summary

North Florida Medical is seeking a receptionist to welcome and assist center callers, patients and visitors in Eastpoint, FL. You will promote a positive patient experience and follow established procedures.

Responsibilities include answering phones, scheduling appointments, checking patients in and out, collecting demographic information, verifying insurance, and collecting fees at the visit. Must meet certification/education requirements.

Qualifications

• One year certificate from college or technical school.
• One year or more related experience and/or training; or
• Equivalent combination of education and experience related to this type of position.

Responsibilities

• Answer phones promptly and courteously.
• Schedule patient appointments.
• Check patients in and out.
• Complete patient demographic information.
• Verify insurance information.
• Collect fees at the time of visit.

Skills

Customer service

Scheduling

Phone etiquette

Education

One year certificate (college or technical school)

Related experience

Equivalent combination of education and experience

Job description

North Florida Medical is seeking a receptionist to welcome and assist center callers, patients and visitors in Eastpoint, FL. You will promote a positive patient experience and follow established procedures.

Responsibilities include answering phones, scheduling appointments, checking patients in and out, collecting demographic information, verifying insurance, and collecting fees at the visit. Must meet certification/education requirements.