Patient Concierge & Front Desk Scheduler

Cardinal Health, Inc.; Lake City (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

401k savings plan

Health savings account (HSA)

FSAs

Short- and long-term disability

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cancer Care of North Florida in Lake City, FL is hiring a Patient Concierge, Front Desk Associate to greet patients, confirm demographics and insurance, and handle phones and scheduling. You will enter and verify demographic data, collect payments, and support other front-desk duties in a busy medical office.

The role emphasizes customer service, attention to detail, and reliability, with a Monday–Friday schedule from 8:00am to 5:00pm and an hourly pay range of $15.00–$20.40.

Qualifications

• High School Diploma or equivalent, preferred.
• One year of medical office experience, preferred.
• Knowledge of medical terminology, preferred.
• Experience accessing and updating an EMR system, preferred.
• Ability to type 40 wpm, preferred.

Responsibilities

• Greet patients and families
• Answer center telephones, distribute faxes, and prepare customer files
• Schedule patient appointments
• Receive and correctly record receipts of patient payments
• Enter, verify and update patient demographic and insurance information
• Process requests for records from outside sources
• Scan data into document imaging software
• Regular attendance and punctuality
• Contributes to team effort by accomplishing related results as needed
• Ensures that all processing and reporting deadlines are consistently achieved
• Perform any other functions as required by management

Skills

Flexible schedule

40 wpm typing

Medical terminology

Medical office experience

EMR system experience

Education

High School Diploma or equivalent

Tools

EMR system

Job description

Cancer Care of North Florida in Lake City, FL is hiring a Patient Concierge, Front Desk Associate to greet patients, confirm demographics and insurance, and handle phones and scheduling. You will enter and verify demographic data, collect payments, and support other front-desk duties in a busy medical office.

The role emphasizes customer service, attention to detail, and reliability, with a Monday–Friday schedule from 8:00am to 5:00pm and an hourly pay range of $15.00–$20.40.