Patient Concierge & Front Desk - Oncology Care

Navista; Lake City (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

Health savings account

401k savings plan

MyFlexPay access

FSAs

Disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cancer Care of North Florida is hiring a Patient Concierge/Front Desk Associate in Lake City, FL. You will greet patients, verify demographics and insurance, answer calls, schedule providers, and manage payments, while ensuring accurate record entry and document processing.

The role requires attention to detail, customer service skills, and familiarity with medical terminology. Schedule is Monday–Friday, 8:00am–5:00pm, with a comprehensive benefits package.

Qualifications

• High school diploma or equivalent preferred.
• One year medical office experience preferred.
• Knowledge of medical terminology preferred.
• Experience accessing/updating an EMR system preferred.

Responsibilities

• Greet patients and families.
• Answer calls, distribute faxes, and prepare files.
• Schedule patient appointments.
• Receive and record patient payments.
• Update patient demographic and insurance information.
• Process requests for records from outside sources.
• Enter data into document imaging system.

Skills

Type 40 wpm

Flexible schedule

Attention to detail

Customer service

Medical terminology knowledge

Medical office experience

EMR system experience

Education

High School Diploma or equivalent

Tools

EMR system

Job description

Cancer Care of North Florida is hiring a Patient Concierge/Front Desk Associate in Lake City, FL. You will greet patients, verify demographics and insurance, answer calls, schedule providers, and manage payments, while ensuring accurate record entry and document processing.

The role requires attention to detail, customer service skills, and familiarity with medical terminology. Schedule is Monday–Friday, 8:00am–5:00pm, with a comprehensive benefits package.