Patient Experience Specialist - Front Desk

Ankle & Foot Centers of Georgia (Peachtree City); Stockbridge (GA); Vor Ort; USD 28.000 - 42.000; Vollzeit

Zusammenfassung

Ankle & Foot Centers of Georgia (Peachtree City) seeks a Patient Service Representative to handle front desk operations, patient check-in/check-out, and scheduling in a busy clinic. The role emphasizes accurate data entry, cash handling, and HIPAA compliance while delivering courteous service.

We value reliable team players with strong communication skills who can multitask across phone, computer, and administrative duties to keep the clinic running smoothly for patients and physicians alike.

Qualifikationen

• Excellent communication and interpersonal skills.
• Ability to work in a team and follow instructions.
• Proficient with computers and data entry.

Aufgaben

• Greet patients and visitors professionally.
• Enter and update patient demographics in systems.
• Complete insurance verifications for patients.
• Demonstrate strong telephone and in-person communication.
• Prepare documents and forms for physicians and administration.
• Schedule patient appointments and manage referrals.
• Check patients in/out promptly and collect payments.
• Provide excellent customer service and work with all departments.
• Maintain front desk area and office supplies.
• Protect patient privacy per HIPAA and related laws.

Kenntnisse

Effective communication

Teamwork

Initiative

Computer skills

Ethical conduct

Typing speed

Ausbildung

High School diploma or equivalent

Jobbeschreibung

Ankle & Foot Centers of Georgia (Peachtree City) seeks a Patient Service Representative to handle front desk operations, patient check-in/check-out, and scheduling in a busy clinic. The role emphasizes accurate data entry, cash handling, and HIPAA compliance while delivering courteous service.

We value reliable team players with strong communication skills who can multitask across phone, computer, and administrative duties to keep the clinic running smoothly for patients and physicians alike.