Patient Services Specialist - Front Desk (Occasional Travel)

Ankle-; Monroe (GA); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Travel opportunities

Job summary

Ankle & Foot Centers of America is seeking a Patient Service Representative to support clinic operations, greet patients, check in/out, verify demographics, handle payments, and schedule appointments. This non-exempt, part-time role reports to the Operations Manager and requires strong communication and cash handling skills.

You may travel to Gainesville occasionally for coverage. The position emphasizes HIPAA compliance, customer service excellence, and teamwork across departments.

Qualifications

• High School diploma or equivalent.
• Two to four years of experience in the health care industry.
• Must be willing to travel to Gainesville on occasion.

Responsibilities

• Greet all patients and visitors with a smile.
• Enter and update patient demographics as needed.
• Complete insurance verifications for all patients.
• Exhibit excellent communication skills over the telephone and in-person.
• Schedule patient appointments and manage referrals.
• Check patients in and out in a timely, professional manner.
• Collect co-payments, deductibles, and balances at check-in.
• Ensure HIPAA compliance and protect patient privacy.
• Print and organize patient documents as requested.

Skills

Effective communication

Teamwork

Initiative

Proficient computer skills

Ethical conduct

Typing skills

Education

High School diploma or equivalent

Job description

Ankle & Foot Centers of America is seeking a Patient Service Representative to support clinic operations, greet patients, check in/out, verify demographics, handle payments, and schedule appointments. This non-exempt, part-time role reports to the Operations Manager and requires strong communication and cash handling skills.

You may travel to Gainesville occasionally for coverage. The position emphasizes HIPAA compliance, customer service excellence, and teamwork across departments.