Healthcare Front Desk & Patient Services Specialist

Ankle & Foot Centers of America; Georgia; On-site; USD 32,000 - 42,000; Full time

Job summary

Ankle & Foot Centers of America is seeking a Patient Service Representative to support clinic operations and patient experience in Georgia. You will greet patients, verify information, schedule appointments, and handle payments with professionalism.

This full-time role requires strong communication, accuracy in data entry, and strict HIPAA adherence. A HS diploma or equivalent is required, with healthcare front desk experience preferred.

Qualifications

• Strong customer service and interpersonal skills.
• Excellent verbal and written communication abilities.
• Accurate data entry and information management.

Responsibilities

• Greet patients and visitors with a friendly, professional demeanor.
• Enter and update patient demographics in systems accurately.
• Complete insurance verifications for all patients.
• Answer phones and communicate clearly with patients and staff.
• Schedule patient appointments and capture referral information.
• Collect co-pays, deductibles, and balance due at check-in/out.
• Maintain HIPAA compliance and protect patient privacy.
• Collaborate with physicians and administration as needed.

Skills

Customer service

Communication

Data entry

HIPAA compliance

Education

High School diploma or equivalent

Job description

Ankle & Foot Centers of America is seeking a Patient Service Representative to support clinic operations and patient experience in Georgia. You will greet patients, verify information, schedule appointments, and handle payments with professionalism.

This full-time role requires strong communication, accuracy in data entry, and strict HIPAA adherence. A HS diploma or equivalent is required, with healthcare front desk experience preferred.