Patient Experience Specialist - Eye Care Concierge

American Vision Partners; Chandler (AZ); Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

401(k)

Paid holidays

PTO

Sick Time

Eye care discounts

Continuing education funds

Growth opportunity

Descripción de la vacante

American Vision Partners is seeking a Patient Service Specialist to be the first point of contact for patients, ensuring a smooth visit from check-in to checkout. You will gather essential information and deliver an exceptional patient experience in a busy ophthalmology setting.

Ideal candidates will have a high school diploma or GED, strong communication skills, front desk experience, and a flexible schedule dedicated to patient care excellence.

Formación

• High school diploma or GED required.
• Detail oriented, reliable, and able to multitask in a fast-paced environment.
• Excellent verbal and written communication skills.
• Medical front desk experience preferred.
• Flexible schedule and dedicated to creating a quality patient experience.

Responsabilidades

• Greet patients and visitors warmly in person or by phone.
• Check patients in and out at reception.
• Schedule clinic and surgical appointments, including pre- and post-operative visits.
• Review paperwork with patients; obtain consents for procedures.
• Verify insurance and collect payments.
• Maintain patient medical records.

Conocimientos

Detail oriented

Verbal communication

Written communication

Multi-tasking

Customer service

Educación

High School Diploma or GED

Descripción del empleo

American Vision Partners is seeking a Patient Service Specialist to be the first point of contact for patients, ensuring a smooth visit from check-in to checkout. You will gather essential information and deliver an exceptional patient experience in a busy ophthalmology setting.

Ideal candidates will have a high school diploma or GED, strong communication skills, front desk experience, and a flexible schedule dedicated to patient care excellence.