Eye Care Patient Experience Specialist (Flexible Schedule)

American Vision Partners; Glendale (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Eye discounts

Child care aid

Pet insurance

Education funds

401(k)

Paid holidays

PTO

Sick time

Growth opportunities

Job summary

American Vision Partners (AVP) is seeking a Patient Service Specialist to be the first point of contact for patients and ensure a seamless experience. You will gather essential information for visits and support the front desk operations across multiple ophthalmology practices.

The ideal candidate will have strong communication skills, attention to detail, and the ability to multi-task in a fast-paced environment while delivering exceptional patient care.

Qualifications

• High School Diploma or GED is required.
• Detail oriented, reliable, and able to multi-task in a fast-paced environment.
• Excellent verbal and written communication skills.
• Medical Front Desk experience preferred.

Responsibilities

• Greet patients and visitors in person or by phone.
• Check patients in and out.
• Schedule clinic and surgical appointments including pre- and post-operative visits.
• Review patient paperwork and obtain procedural consents.
• Verify insurance and collect payments.
• Maintain patient medical records.

Skills

Detail-oriented

Communication skills

Multi-tasking

Customer service

Education

High School Diploma or GED

Job description

American Vision Partners (AVP) is seeking a Patient Service Specialist to be the first point of contact for patients and ensure a seamless experience. You will gather essential information for visits and support the front desk operations across multiple ophthalmology practices.

The ideal candidate will have strong communication skills, attention to detail, and the ability to multi-task in a fast-paced environment while delivering exceptional patient care.