Patient Experience & Scheduling Specialist

American Vision Partners; Surprise (AZ); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical and dental insurance

Eye care discounts

401(k)

Paid holidays

PTO

Sick Time

Continuing education funds

Growth opportunities

Job summary

American Vision Partners (AVP) is seeking a Patient Service Specialist to be the patient’s first touch in an ophthalmology network. You will gather important information, schedule visits, verify insurance, and ensure an exceptional patient experience.

In this role you will greet patients, check them in/out, review consents, maintain records, and support practice operations. AVP emphasizes teamwork, growth, and rewarding staff in a fast-paced setting.

Qualifications

• Excellent verbal and written communication skills.
• Detail oriented, reliable, and able to multi-task in a fast-paced environment.
• Front desk/secretarial experience in a medical setting is preferred.
• Flexible schedule to accommodate patient needs.

Responsibilities

• Greet patients and visitors warmly in person or by telephone.
• Check patients in and out and schedule clinic and surgical appointments.
• Review paperwork with patients; obtain consents for procedures.
• Verify insurance and collect payments; maintain patient records.

Skills

Verbal communication

Written communication

Detail oriented

Multi-tasking

Education

High School Diploma or GED

Job description

American Vision Partners (AVP) is seeking a Patient Service Specialist to be the patient’s first touch in an ophthalmology network. You will gather important information, schedule visits, verify insurance, and ensure an exceptional patient experience.

In this role you will greet patients, check them in/out, review consents, maintain records, and support practice operations. AVP emphasizes teamwork, growth, and rewarding staff in a fast-paced setting.