Patient Experience Specialist

Sanitas; San Antonio (TX); On-site; USD 28,000 - 42,000; Part time

Job summary

Sanitas is seeking a Patient Representative Coordinator in San Antonio, TX. This temporary on-site role supports pre-visit planning, check-in/check-out, and post-visit follow-up while ensuring accurate records and patient confidentiality.

The PRC will engage with patients, staff, and leadership to promote service excellence, timely care, and smooth operations within a healthcare setting.

Qualifications

• Compassionate approach to patients and visitors with empathy and professionalism.
• Proficient computer skills and familiarity with office software.
• Ability to work effectively in a fast-paced healthcare setting.

Responsibilities

• Greet patients and visitors, directing them to the appropriate department.
• Assist with check-in/out, verify insurance and collect copayments.
• Maintain confidentiality and accurate medical records in compliance with regulations.
• Support scheduling and follow-up communications to ensure smooth patient flow.

Skills

Compassion

Computer Skills

Fast-paced environment

Communication skills

Organization and Multitasking

Technology Skills

Problem Solving

Collaboration and teamwork

Education

High School Graduate

Job description

Sanitas is seeking a Patient Representative Coordinator in San Antonio, TX. This temporary on-site role supports pre-visit planning, check-in/check-out, and post-visit follow-up while ensuring accurate records and patient confidentiality.

The PRC will engage with patients, staff, and leadership to promote service excellence, timely care, and smooth operations within a healthcare setting.