Patient Experience & Care Coordination Specialist

Sanitas Medical Centers; Missouri City (TX); On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

Coffee and snacks station

Job summary

Sanitas Medical Centers in Texas is seeking a Patient Representative Coordinator (PRC) to be the first point of contact for patients and visitors, guiding them through check-in, pre-visit planning, and post-visit follow-up while maintaining accurate records and patient confidentiality. You will support scheduling, verify insurance and PCP information, collect copays, and ensure timely visits.

The role emphasizes strong communication, organization, and problem-solving to deliver compassionate

Qualifications

• Strong communication and organizational skills.
• Ability to protect patient confidentiality and PHI.
• Customer service oriented with problem-solving mindset.

Responsibilities

• Greet patients and visitors in a welcoming, professional manner.
• Assist with pre-visit planning, check-in/check-out, and post-visit follow-up.
• Verify insurance eligibility, PCP designation, and collect copayments.
• Update patient records and maintain accurate documentation.
• Maintain PHI security and comply with privacy regulations.

Skills

Patient coordination

Communication

Compliance

Organization

Job description

Sanitas Medical Centers in Texas is seeking a Patient Representative Coordinator (PRC) to be the first point of contact for patients and visitors, guiding them through check-in, pre-visit planning, and post-visit follow-up while maintaining accurate records and patient confidentiality. You will support scheduling, verify insurance and PCP information, collect copays, and ensure timely visits.

The role emphasizes strong communication, organization, and problem-solving to deliver compassionate