Patient Experience Specialist

Summit Health; City of White Plains (NY); Presencial; USD 25.000 - 30.000; Jornada completa

Descripción de la vacante

Summit Health in White Plains, NY seeks a friendly Patient Service Representative to greet patients, register visits and support front-desk operations across our network. You will handle phone calls, verify insurance, collect payments and schedule appointments to ensure smooth patient flow.

The role requires strong customer service skills, clear English communication, and the ability to multitask in a fast-paced healthcare environment at multiple satellite offices.

Formación

• High School Graduate or GED required; Associate Degree preferred.
• Previous PSR experience preferred.
• Ability to communicate in English, both orally and in writing.

Responsabilidades

• Greet visitors and direct to appropriate staff.
• Answer phones, route calls and take accurate messages.
• Verify insurance, update patient information, and collect payments.
• Schedule appointments and manage waitlists per guidelines.
• Open/close batches and reconcile daily payments.

Conocimientos

Customer service

English communication

Multitasking

Educación

High School/GED

Associate degree preferred

Descripción del empleo

Summit Health in White Plains, NY seeks a friendly Patient Service Representative to greet patients, register visits and support front-desk operations across our network. You will handle phone calls, verify insurance, collect payments and schedule appointments to ensure smooth patient flow.

The role requires strong customer service skills, clear English communication, and the ability to multitask in a fast-paced healthcare environment at multiple satellite offices.