Patient Service Specialist - Medical Front Desk

Summit Health; East Atlantic Beach (NY); On-site; USD 21,000 - 30,000; Full time

Job summary

Summit Health in New York area is seeking a Patient Service Representative to welcome patients and manage registrations. You will enter patient data, verify insurance and route inquiries to the Billing team with a courteous, timely approach.

Ideal candidates have a High School diploma or GED, strong communication, and 55 wpm typing. This is a fast-paced, high-volume environment requiring a friendly, adaptable team player and bilingual skills where required.

Qualifications

• High School Diploma or GED required.
• Excellent verbal, written and interpersonal communication skills.
• Typing speed around 55 wpm and computer proficiency expected.
• Bilingual skills preferred based on site location.
• Ability to work in a high-volume, fast-paced environment.

Responsibilities

• Greet and welcome patients at check-in.
• Organize intake and coordinate appointments.
• Enter/update patient information in the system accurately.
• Assist patients with paperwork as needed, scan and file medical records.
• Answer phone calls and questions promptly and politely.
• Process insurance information, verify eligibility, liaise with Billing as needed.
• Handle cash and co-payments accurately.
• Inform site manager of wait times and patient inquiries.
• Provide outstanding customer service to every patient.

Skills

Customer service

Communication

Typing 55 wpm

Bilingual

Team player

Education

High School Diploma or GED

Tools

EHR

Practice Management System

MS Office

Job description

Summit Health in New York area is seeking a Patient Service Representative to welcome patients and manage registrations. You will enter patient data, verify insurance and route inquiries to the Billing team with a courteous, timely approach.

Ideal candidates have a High School diploma or GED, strong communication, and 55 wpm typing. This is a fast-paced, high-volume environment requiring a friendly, adaptable team player and bilingual skills where required.