Patient Care & Scheduling Specialist

Summit Health; City of Yonkers (NY); Presencial; USD 25.000 - 30.000; Jornada completa

Descripción de la vacante

Summit Health in Yonkers, NY is seeking a Patient Service Representative to greet patients, verify information and support a smooth registration process. You will handle phone calls, schedule appointments, process payments and assist with insurance verifications while maintaining accurate records in our Practice Management and EHR systems.

The ideal candidate has strong customer service, English communication skills, and the ability to manage multiple tasks in a fast-paced setting across

Formación

• High school diploma or GED required; associate degree preferred.
• Previous PSR/medical office experience preferred.
• Ability to communicate in English, both spoken and written.
• Excellent customer service and multitasking abilities.
• Basic proficiency with computers; experience with EHR and practice management systems preferred.

Responsabilidades

• Greet patients and visitors in a friendly, professional manner.
• Register patients and maintain efficient patient flow.
• Answer phones, route calls, and take accurate messages.
• Process insurance verifications and update patient accounts.
• Schedule appointments and manage reminders.
• Handle clerical tasks such as faxing, scanning, filing.
• Collaborate with care staff and supervisors.

Conocimientos

Customer service

Multitasking

English communication

Phone etiquette

Educación

High School diploma or GED

Associate degree preferred

Herramientas

EHR systems

Practice Management Software

Windows OS

Descripción del empleo

Summit Health in Yonkers, NY is seeking a Patient Service Representative to greet patients, verify information and support a smooth registration process. You will handle phone calls, schedule appointments, process payments and assist with insurance verifications while maintaining accurate records in our Practice Management and EHR systems.

The ideal candidate has strong customer service, English communication skills, and the ability to manage multiple tasks in a fast-paced setting across