Patient Services Specialist - Front Desk & Care Coordination

Summit Health; Plainview (NY); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

Summit Health in New York is seeking a Patient Service Representative to warmly welcome incoming patients and provide exemplary service. You will register patients, coordinate with the team, and ensure timely turnaround while handling questions and paperwork related to registration.

The role requires a high school diploma or GED, strong communication skills, the ability to work in a fast-paced environment, and basic computer proficiency. Bilingual skills may be a plus depending on location.

Formación

• A High School Degree or GED.
• Customer-focused with a welcoming attitude.
• Experience in high-volume/high-intensity service environments preferred.

Responsabilidades

• Greet and welcome patients.
• Organize patient intake and appointments.
• Enter/update patient information in the system.
• Assist patients with paperwork.
• Scan, update and file medical records.
• Answer phones promptly and politely.
• Process insurance information and verify eligibility.
• Handle cash and co-payments accurately.
• Provide outstanding customer service to every patient.
• Inform site manager of waiting room concerns.

Conocimientos

Greeting & customer service

High-volume environment

Communication skills

Team player

Typing 55 wpm

Bilingual (optional)

Educación

High School Diploma or GED

Herramientas

EMR systems

Descripción del empleo

Summit Health in New York is seeking a Patient Service Representative to warmly welcome incoming patients and provide exemplary service. You will register patients, coordinate with the team, and ensure timely turnaround while handling questions and paperwork related to registration.

The role requires a high school diploma or GED, strong communication skills, the ability to work in a fast-paced environment, and basic computer proficiency. Bilingual skills may be a plus depending on location.