Patient Services Specialist - Front Desk & Scheduling

Summit Health; New York (NY); On-site; USD 25,000 - 30,000; Full time

Job summary

Summit Health Management in New York seeks a friendly, detail‑oriented Patient Service Representative (PSR) to join our physician‑led network. You will greet patients, verify insurance, and support scheduling across offices, ensuring a smooth patient experience.

Strong English communication and multitasking are essential for managing payments, demonstrations of service, and coordination with clinical staff to maintain efficient patient flow.

Qualifications

• High School graduate or GED required; associate degree preferred.
• Excellent customer service skills and English proficiency.
• Experience with medical office terminology preferred.
• Ability to organize and multitask in a timely manner.

Responsibilities

• Greet visitors and direct them professionally.
• Maintain efficient patient flow during registration and service.
• Answer and direct calls with appropriate etiquette.
• Inform patients of delays and assist with comfort while waiting.
• Process payments, issue receipts, and reconcile daily figures.
• Assist with scheduling, insurance verifications, and referrals.

Education

High School or GED

Associate Degree preferred

Tools

EHR systems

Practice management software

Job description

Summit Health Management in New York seeks a friendly, detail‑oriented Patient Service Representative (PSR) to join our physician‑led network. You will greet patients, verify insurance, and support scheduling across offices, ensuring a smooth patient experience.

Strong English communication and multitasking are essential for managing payments, demonstrations of service, and coordination with clinical staff to maintain efficient patient flow.