Patient Experience & Scheduling Specialist

ivyrehab; Wyckoff (NJ); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k with company matching

Disability & life insurance

Pet insurance discounts

Paid parental leave

Job summary

Ivy Rehab in Wyckoff, NJ is seeking a Patient Coordinator to greet patients, schedule appointments, answer calls, verify insurance, obtain authorizations, collect payments, and help the clinic run smoothly. This full-time role supports clinicians and staff to deliver exceptional patient care and service.

The position requires 2+ years of healthcare admin experience, MS Office proficiency, strong time management and multitasking, and a proactive, patient‑focused attitude.

Qualifications

• 2+ years of administrative experience in a healthcare setting preferred.
• Proficiency in Microsoft Office applications (Excel, Word, and Outlook).
• Excellent time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Greet and check-in patients.

Skills

Administrative experience

MS Office proficiency

Time management

Multi-tasking

Customer service

Positive attitude

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Ivy Rehab in Wyckoff, NJ is seeking a Patient Coordinator to greet patients, schedule appointments, answer calls, verify insurance, obtain authorizations, collect payments, and help the clinic run smoothly. This full-time role supports clinicians and staff to deliver exceptional patient care and service.

The position requires 2+ years of healthcare admin experience, MS Office proficiency, strong time management and multitasking, and a proactive, patient‑focused attitude.