Patient Experience & Scheduling Specialist

Ivy Rehab; Waldwick (NJ); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Pet insurance

401(k) with company match

Paid time off

Job summary

Ivy Health in Waldwick, NJ is seeking a Patient Coordinator to greet patients and support front office operations, including patient registration and scheduling.

You will maintain accurate patient records, coordinate appointments with the clinical team, and deliver excellent service to patients and families in a welcoming clinic environment.

Join a team dedicated to exceptional care and a collaborative, patient-first culture.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Strong time management and multi-tasking in a fast-paced environment.
• Commitment to exceptional patient experience.

Responsibilities

• Handle patient registration and scheduling.
• Support front office operations and appointment management.
• Maintain accurate patient records and coordinate with clinical team.
• Provide courteous customer service to patients and families.

Skills

Administrative healthcare

Microsoft Excel

Time management

Multi-tasking

Customer service

Tools

Microsoft Office Suite

Job description

Ivy Health in Waldwick, NJ is seeking a Patient Coordinator to greet patients and support front office operations, including patient registration and scheduling.

You will maintain accurate patient records, coordinate appointments with the clinical team, and deliver excellent service to patients and families in a welcoming clinic environment.

Join a team dedicated to exceptional care and a collaborative, patient-first culture.