Patient Experience & Scheduling Coordinator

ivyrehab; Town of Highland (NY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Full benefits from start

Generous PTO

Bonus incentives

Mentorship & development

Career advancement

Job summary

ivyrehab is seeking a Patient Coordinator in Highland, NY to join our clinics and enhance the patient experience. You will greet patients, schedule visits, handle calls, verify insurance, obtain authorizations, collect payments, and support the clinic’s operational performance.

This full-time role offers growth opportunities within our supportive environment. Ideal candidates have 2+ years of healthcare admin experience, strong MS Office skills, and a proactive, patient-focused attitude.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Excel, Word, and Outlook.
• Strong time management and multitasking in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Greet and check-in patients, ensuring a welcoming front-desk experience.
• Schedule appointments and manage calendar flow for clinicians.
• Answer incoming calls and respond to patient inquiries.
• Verify insurance coverage and obtain required authorizations.
• Collect payments and process new patient registrations.
• Support clinic operations to maintain performance and service quality.

Skills

Administrative experience

Microsoft Office

Time management

Multi-tasking

Self-motivated

Adaptability

Learning mindset

Tools

Excel

Word

Outlook

Job description

ivyrehab is seeking a Patient Coordinator in Highland, NY to join our clinics and enhance the patient experience. You will greet patients, schedule visits, handle calls, verify insurance, obtain authorizations, collect payments, and support the clinic’s operational performance.

This full-time role offers growth opportunities within our supportive environment. Ideal candidates have 2+ years of healthcare admin experience, strong MS Office skills, and a proactive, patient-focused attitude.