Patient Experience & Scheduling Coordinator

Ivy Rehab; Georgia; On-site; USD 28,000 - 30,000; Full time

Job summary

Ivy Rehab in Randolph, NJ seeks a Patient Coordinator to be the friendly first contact, handling registration, scheduling, and front desk tasks to keep the clinic running smoothly.

You will maintain patient records, coordinate with clinical staff, and deliver exceptional customer service to patients and families. This is a full-time role in a supportive, patient-centered clinic culture.

Qualifications

• 2+ years of administrative experience in healthcare preferred.
• Proficiency in Excel, Word, and Outlook.
• Strong time management and multitasking in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and a positive attitude with fluctuating workloads.
• Willing to learn and grow in the role.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Serve as the first point of contact for patients and families.
• Handle patient registration and scheduling to support clinical teams.
• Maintain accurate patient records and appointment management.
• Provide excellent customer service and seamless clinic coordination.

Skills

Healthcare admin

Time management

Multi-tasking

Customer service

Self-motivated

Adaptability

Willing to learn

Patient care focus

Tools

Microsoft Office

Job description

Ivy Rehab in Randolph, NJ seeks a Patient Coordinator to be the friendly first contact, handling registration, scheduling, and front desk tasks to keep the clinic running smoothly.

You will maintain patient records, coordinate with clinical staff, and deliver exceptional customer service to patients and families. This is a full-time role in a supportive, patient-centered clinic culture.