Patient Experience Coordinator — Healthcare Admin

ivyrehab; Midland Park (NJ); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Best Employer

Mentorship

Professional Development

Bonus Incentives

Paid Time Off

HSS Partnership

Job summary

Ivy Rehab for Kids in Midland Park, NJ is seeking a Patient Coordinator to join our team. This full-time role supports clinicians by greeting patients, scheduling appointments, verifying insurance, obtaining authorizations, collecting payments, and helping the clinic maintain optimal performance.

If you are organized, customer-service driven, and able to multitask in a fast-paced environment, you'll thrive in our rewarding, growth-focused Ivy Rehab Network.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Greet and check-in patients.
• Schedule appointments and manage calendar.
• Answer incoming phone calls and respond to inquiries.
• Verify insurance coverage and obtain authorizations.
• Collect payments and process new patient intake.
• Support clinic operations to maintain performance and patient flow.

Skills

Microsoft Excel

Microsoft Word

Microsoft Outlook

Tools

Microsoft Office Suite

Job description

Ivy Rehab for Kids in Midland Park, NJ is seeking a Patient Coordinator to join our team. This full-time role supports clinicians by greeting patients, scheduling appointments, verifying insurance, obtaining authorizations, collecting payments, and helping the clinic maintain optimal performance.

If you are organized, customer-service driven, and able to multitask in a fast-paced environment, you'll thrive in our rewarding, growth-focused Ivy Rehab Network.