Patient Experience & Scheduling Specialist

Ivy Rehab Network; Cresskill (NJ); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Generous PTO (Paid Time Off)

Full benefits package starting within the first month

Bonus incentive opportunities

Job summary

Ivy Rehab Network is seeking a full-time Patient Coordinator in Cresskill, NJ. This role is crucial for patient experience and involves greeting patients, scheduling appointments, and handling insurance verifications.

The ideal candidate will have over 2 years of administrative experience in healthcare, proficiency in Microsoft Office, and strong multitasking abilities. A commitment to exceptional patient care and a positive attitude are essential.

Qualifications

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Greeting and checking-in patients.
• Scheduling appointments and answering incoming phone calls.
• Verifying insurance coverage and obtaining necessary authorization.
• Collecting payments and processing new patients.
• Helping the clinic maintain optimal performance.

Skills

Administrative experience in a healthcare setting

Proficiency in Microsoft Office

Time management

Multi-tasking

Self-motivated

Adaptability

Focus on patient outcomes

Job description

Ivy Rehab Network is seeking a full-time Patient Coordinator in Cresskill, NJ. This role is crucial for patient experience and involves greeting patients, scheduling appointments, and handling insurance verifications.

The ideal candidate will have over 2 years of administrative experience in healthcare, proficiency in Microsoft Office, and strong multitasking abilities. A commitment to exceptional patient care and a positive attitude are essential.