Patient Experience Coordinator

Ivy Health; Cromwell (CT); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid time off

CEU days

EAP + discount program

Job summary

Ivy Health is seeking a Patient Coordinator to join our Cromwell, CT clinic. The role involves welcoming patients, handling registration, scheduling, and front office duties to ensure a smooth clinic experience.

You will maintain patient records and coordinate with the clinical team to deliver high-quality care. The ideal candidate will have healthcare administration experience, proficient MS Office skills, and a proactive, patient-focused approach.

Qualifications

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Strong time management and multitasking abilities in a fast-paced clinic environment.

Responsibilities

• Serve as first point of contact for patients and families.
• Assist with patient registration and scheduling; support front office operations.
• Maintain accurate patient records and coordinate between patients and clinical team.

Skills

Microsoft Office

Time management

Multitasking

Self-motivated

Tools

Excel

Word

Outlook

Job description

Ivy Health is seeking a Patient Coordinator to join our Cromwell, CT clinic. The role involves welcoming patients, handling registration, scheduling, and front office duties to ensure a smooth clinic experience.

You will maintain patient records and coordinate with the clinical team to deliver high-quality care. The ideal candidate will have healthcare administration experience, proficient MS Office skills, and a proactive, patient-focused approach.