Patient Experience & Scheduling Specialist

MedStar Health; Rossville (MD); On-site; USD 25,251 - 43,545; Full time

Job summary

MedStar Health is looking for a patient coordinator in Rossville, MD. The role involves managing patient intake, assisting with appointment scheduling, handling payments, and maintaining accurate medical records. The ideal candidate will possess excellent customer service skills and knowledge of medical terminology.

Candidates must have a high school diploma or GED and experience in the healthcare sector is preferred. This position offers a competitive hourly rate.

Qualifications

• Less than 1 year experience providing high quality customer service in a health care setting.
• Prefer experience with computerized schedules and electronic records.
• CPR certification within 90 days required.

Responsibilities

• Manages patient intake, verifies insurance, and schedules appointments.
• Answers telephone calls and triages patient needs effectively.
• Maintains patients' medical records with accuracy.

Skills

Customer service skills

Interpersonal communication

Knowledge of medical terminology

Telephone etiquette

Education

High School Diploma or GED

Tools

IDX/GE centricity

Job description

MedStar Health is looking for a patient coordinator in Rossville, MD. The role involves managing patient intake, assisting with appointment scheduling, handling payments, and maintaining accurate medical records. The ideal candidate will possess excellent customer service skills and knowledge of medical terminology.

Candidates must have a high school diploma or GED and experience in the healthcare sector is preferred. This position offers a competitive hourly rate.