Patient Services & Scheduling Coordinator

MedStar Health; Rosedale (MD); On-site; USD 26,000 - 45,000; Full time

Job summary

MedStar Health is seeking a front desk/registration associate to greet patients, collect co-pays, verify insurance, and register patients for services at our medical practice or hospital department. You will help coordinate efficient patient flow, update demographics, and provide follow-up test requisitions while supporting a high standard of patient experience.

Responsibilities include appointment scheduling, handling time-of-service payments, and ensuring accurate entry of charges and patient

Qualifications

• Excellent interpersonal communication and customer service skills.
• Requires knowledge of medical terminology and effective oral and written communication skills.
• Must possess the ability to perform in a high-pressure environment to organize and prioritize work.
• Experience with IDX/GE Centricity is preferred.

Responsibilities

• Greet patients and serve as the initial contact in the practice or department.
• Register patients, collect co-payments, and process Time-of-Service payments.
• Update demographic and insurance information and schedule follow-up appointments.
• Prepare and route forms, scans, and patient information to keep records current.
• Coordinate patient flow and support multiple providers to ensure a positive patient experience.

Skills

Interpersonal communication

Customer service

Telephone etiquette

Medical terminology

Education

High School Diploma or GED

Tools

IDX/GE Centricity

Job description

MedStar Health is seeking a front desk/registration associate to greet patients, collect co-pays, verify insurance, and register patients for services at our medical practice or hospital department. You will help coordinate efficient patient flow, update demographics, and provide follow-up test requisitions while supporting a high standard of patient experience.

Responsibilities include appointment scheduling, handling time-of-service payments, and ensuring accurate entry of charges and patient