Patient Experience & Scheduling Specialist

Baylor Scott & White Health; Plano (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k) match up to 5%

Tuition reimbursement

PTO from day 1

Job summary

Baylor Scott & White Health in Plano, TX is seeking a Patient Services Specialist 1 to provide administrative support in a physician office setting. You will help patients with check-in/check-out, scheduling, insurance verification, and phone inquiries to ensure smooth operations.

The role emphasizes accurate data entry, professional communication, and the ability to manage multiple tasks in a fast-paced clinic environment. Experience is preferred but not required; HS diploma or GED is mandatory.

Qualifications

• Requires HS Diploma or GED.
• Less than 1 year of experience preferred.
• Strong communication and customer service skills.

Responsibilities

• Assist with patient check-in/check-out and scheduling.
• Verify patient insurance information and demographics in system.
• Answer phones and provide information to patients and visitors.
• Process payments and post charges according to guidelines.

Skills

Patient relations

Scheduling

Insurance verification

Phone support

Data entry

Education

HS Diploma/GED

Tools

Billing software

Job description

Baylor Scott & White Health in Plano, TX is seeking a Patient Services Specialist 1 to provide administrative support in a physician office setting. You will help patients with check-in/check-out, scheduling, insurance verification, and phone inquiries to ensure smooth operations.

The role emphasizes accurate data entry, professional communication, and the ability to manage multiple tasks in a fast-paced clinic environment. Experience is preferred but not required; HS diploma or GED is mandatory.