Patient Experience & Scheduling Specialist

CarolinaEast Health; New Bern (NC); Vor Ort; USD 19.000 - 28.000; Vollzeit

Zusammenfassung

CarolinaEast Health System is seeking a Patient Service Representative to greet, instruct, direct and answer phones while scheduling patients. This role serves as a liaison between patients and medical support staff, ensuring smooth front-desk operations and excellent patient experience.

The ideal candidate has a high school diploma or GED, strong computer skills, and prior experience in a healthcare clinic or customer service setting. Medical terminology knowledge is a plus.

Qualifikationen

• High school diploma or GED.
• Word processing and computer experience.
• Previous experience in a healthcare medical clinic setting or customer service.
• Knowledge of medical terminology is preferred.

Aufgaben

• Greet, instruct, direct, answer phones, and schedule patients.
• Serve as a liaison between patient and medical support staff.

Jobbeschreibung

CarolinaEast Health System is seeking a Patient Service Representative to greet, instruct, direct and answer phones while scheduling patients. This role serves as a liaison between patients and medical support staff, ensuring smooth front-desk operations and excellent patient experience.

The ideal candidate has a high school diploma or GED, strong computer skills, and prior experience in a healthcare clinic or customer service setting. Medical terminology knowledge is a plus.