Patient Experience & Scheduling Specialist

Baylor Scott & White Health; Dallas (TX); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Health benefits

401(k) match up to 5%

Tuition reimbursement

PTO accrual beginning Day 1

Job summary

Baylor Scott & White Health in Dallas, TX is seeking a Patient Services Specialist 1 to provide administrative support in a physician office, clinic, or similar setting. You will assist patients with check-in/check-out, scheduling, insurance verification, and answering phones to ensure high-quality, patient-centered care.

Responsibilities include registering patients, collecting insurance information, posting payments, entering charges, and generating daily reports.

Qualifications

• Education: HS Diploma/GED or equivalent.
• Experience: Less than 1 year.

Responsibilities

• Assist with patient check-in/check-out, scheduling, and insurance verification.
• Post payments and enter charges using appropriate codes; generate daily payment reports.
• Provide accurate patient, medical, financial or procedural information to patients or approved outside entities; assist with medical records duties as requested.

Skills

Communication

Interpersonal skills

Telephone etiquette

Data entry

Attention to detail

Education

High school diploma

Tools

Electronic health records (EHR)

Job description

Baylor Scott & White Health in Dallas, TX is seeking a Patient Services Specialist 1 to provide administrative support in a physician office, clinic, or similar setting. You will assist patients with check-in/check-out, scheduling, insurance verification, and answering phones to ensure high-quality, patient-centered care.

Responsibilities include registering patients, collecting insurance information, posting payments, entering charges, and generating daily reports.