Patient Experience & Scheduling Specialist

VSP Vision; Corvallis (OR); On-site; USD 42,000 - 54,000; Full time

Job summary

VSP Vision in Corvallis, OR seeks a front desk administrator to enhance the patient experience and maintain a smooth eye care flow. You will warmly greet patients, manage check-in/check-out, and document patient information.

The role requires strong communication, reliability, and the ability to multi-task in a fast-paced clinic. Proficiency with MS Office and confidentiality are essential.

Qualifications

• One to two years of administrative experience with at least one year providing administrative support.
• Working knowledge of MS Office package (Word, Excel, Outlook).
• Effective verbal communication skills to prioritize multiple tasks and to be available for inquiries.
• Effective written communication skills to document customer situations clearly and prepare letters.
• Excellent interpersonal and rapport-building skills.

Responsibilities

• Greet patients upon entry and manage check-in/check-out processes.
• Document patient information, update records, and collect payments.
• Answer and triage patient inquiries via phone, email, and fax.
• Maintain organized front desk and patient files with confidentiality.
• Coordinate scheduling and prep charts for scheduled patients.
• Support special projects and cross-train in other departments.

Skills

Administrative experience

MS Office

Customer service

Multitasking

Tools

MS Office (Word/Excel)

CRM software

Job description

VSP Vision in Corvallis, OR seeks a front desk administrator to enhance the patient experience and maintain a smooth eye care flow. You will warmly greet patients, manage check-in/check-out, and document patient information.

The role requires strong communication, reliability, and the ability to multi-task in a fast-paced clinic. Proficiency with MS Office and confidentiality are essential.