Patient Experience & Scheduling Coordinator

ivyrehab; South Whitehall Township (PA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Pet insurance

Parental leave

Disability coverage

EAP & discounts

Therapy services

401(k) with match

PTO & holidays

CEU reimbursement

Job summary

Ivy Health in Allentown, PA is seeking a Patient Coordinator to be the first touchpoint for patients. You will assist with patient registration, scheduling, and a broad range of front-office tasks to keep the clinic running smoothly.

This role supports the clinical team by maintaining accurate patient records, coordinating appointments, and delivering friendly, responsive service to patients and families. We offer a collaborative culture with strong benefits and opportunities for growth,

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Excel, Word, and Outlook.
• Excellent time management and multitasking in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptable with a positive attitude.

Responsibilities

• Serve as the first point of contact for patients and families.
• Assist with patient registration and scheduling.
• Maintain accurate patient records and coordinate with the clinical team.
• Support front office operations and administrative tasks.
• Deliver excellent customer service.

Skills

Healthcare admin experience

Microsoft Office

Time management

Multi-tasking

Self-motivation

Adaptability

Patient focus

Learning mindset

Dedication to patient care

Tools

Microsoft Office

Job description

Ivy Health in Allentown, PA is seeking a Patient Coordinator to be the first touchpoint for patients. You will assist with patient registration, scheduling, and a broad range of front-office tasks to keep the clinic running smoothly.

This role supports the clinical team by maintaining accurate patient records, coordinating appointments, and delivering friendly, responsive service to patients and families. We offer a collaborative culture with strong benefits and opportunities for growth,