Patient Experience & Scheduling Specialist

ivyhealth; Pennsylvania; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Full benefits from month 1

Generous PTO and paid holidays

Bonus incentive opportunities

Job summary

Ivy Health in Blue Bell, PA is seeking a Patient Coordinator to support patients and clinicians with front-desk and administrative duties in a fast-paced outpatient setting. You will greet and check-in patients, schedule appointments, answer calls, verify coverage, and handle payments while contributing to high-quality patient experiences.

Ideal candidates have 2+ years of healthcare administration, strong MS Office skills, and the ability to manage multiple tasks with a positive, professional

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.

Responsibilities

• Greet and check-in patients and schedule appointments.
• Answer incoming phone calls and verify insurance coverage.
• Obtain necessary authorizations and collect payments.
• Process new patients and support clinic performance.

Skills

Time management

Multi-tasking

Self-motivated

Patient care excellence

Communication

Tools

Microsoft Office

Job description

Ivy Health in Blue Bell, PA is seeking a Patient Coordinator to support patients and clinicians with front-desk and administrative duties in a fast-paced outpatient setting. You will greet and check-in patients, schedule appointments, answer calls, verify coverage, and handle payments while contributing to high-quality patient experiences.

Ideal candidates have 2+ years of healthcare administration, strong MS Office skills, and the ability to manage multiple tasks with a positive, professional