Patient Experience & Scheduling Coordinator

ivyhealth; Newport News (VA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Full benefits within first month

Paid time off

Bonus incentive opportunities

Job summary

Ivy Health in Newport News, VA is seeking a full-time Patient Coordinator to greet and check-in patients, schedule appointments, answer calls, verify insurance, secure authorizations, collect payments, and assist with new patient processing. This role directly impacts patient experience and clinic performance.

Ideally you have 2+ years of healthcare administrative experience and are proficient in MS Office (Excel/Word/Outlook), with a professional, patient-centered approach and a drive to

Qualifications

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.

Responsibilities

• Greet and check-in patients
• Schedule appointments
• Answer incoming phone calls
• Verify insurance coverage and obtain necessary authorizations
• Collect payments
• Process new patients
• Help the clinic maintain optimal performance

Skills

Healthcare admin experience

Customer service

Tools

Excel

Word

Outlook

Job description

Ivy Health in Newport News, VA is seeking a full-time Patient Coordinator to greet and check-in patients, schedule appointments, answer calls, verify insurance, secure authorizations, collect payments, and assist with new patient processing. This role directly impacts patient experience and clinic performance.

Ideally you have 2+ years of healthcare administrative experience and are proficient in MS Office (Excel/Word/Outlook), with a professional, patient-centered approach and a drive to