Patient Experience & Scheduling Specialist

ivyhealth; New York (NY); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Full benefits after first month

Generous PTO

Paid holidays

Bonus incentive opportunities

Job summary

Ivy Health in New York seeks a Patient Coordinator to join our clinics. This full-time role involves greeting and checking in patients, scheduling, answering calls, verifying insurance, obtaining authorizations, collecting payments, and processing new patients to keep the clinic performing at its best.

We offer a rewarding environment with growth opportunities, mentorship, and a comprehensive benefits package after your first month, plus paid holidays and incentives within a supportive,

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Strong time management and ability to multi-task in a fast-paced environment.
• Self-motivated with drive to exceed patient expectations.
• Adaptable with a positive attitude under fluctuating workloads.
• Willingness to learn and grow in the role.
• Commitment to exceptional patient outcomes and quality of care.

Responsibilities

• Greet and check-in patients and schedule appointments.
• Answer incoming calls and verify insurance coverage.
• Obtain necessary authorizations and collect payments.
• Process new patients and maintain clinic operations.
• Collaborate with clinicians and staff to support patient care.

Skills

Administrative experience

Microsoft Office

Time management

Multi-tasking

Patient service

Communication

Adaptability

Learning mindset

Tools

Excel

Word

Outlook

Job description

Ivy Health in New York seeks a Patient Coordinator to join our clinics. This full-time role involves greeting and checking in patients, scheduling, answering calls, verifying insurance, obtaining authorizations, collecting payments, and processing new patients to keep the clinic performing at its best.

We offer a rewarding environment with growth opportunities, mentorship, and a comprehensive benefits package after your first month, plus paid holidays and incentives within a supportive,