Patient Experience Coordinator - Front Desk (Healthcare)

ivyhealth; Staunton (VA); Sur place; USD 23 000 - 26 000; Plein temps

Avantages offerts par ce poste

401(k) with company match

PTO accrual

6 holidays

Online education platform

Paid parental leave

Résumé du poste

Ivy Health in Verona, VA is seeking a Patient Coordinator to join our dedicated team. You will be the first point of contact, handling patient registration, scheduling, and front-office tasks to ensure a welcoming and efficient clinic experience.

The role emphasizes accurate patient records, smooth appointment management, and outstanding customer service to patients and families. We value authenticity, growth, and teamwork as we support therapy services across our network.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office applications including Excel, Word, and Outlook.
• Strong time management and ability to multi-task in a fast-paced environment.
• Self-motivated with eagerness to learn and grow.

Responsabilités

• Serve as first point of contact for patients and provide welcoming clinic experience.
• Handle patient registration and scheduling to ensure seamless coordination with clinical team.

Connaissances

Healthcare admin

Microsoft Office

Time management

Multi-tasking

Customer service

Self-motivated

Outils

Excel

Word

Outlook

Description du poste

Ivy Health in Verona, VA is seeking a Patient Coordinator to join our dedicated team. You will be the first point of contact, handling patient registration, scheduling, and front-office tasks to ensure a welcoming and efficient clinic experience.

The role emphasizes accurate patient records, smooth appointment management, and outstanding customer service to patients and families. We value authenticity, growth, and teamwork as we support therapy services across our network.