Patient Experience Coordinator (Front Office)

ivyhealth; United States; On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Full benefits package

Generous PTO

Bonus incentive opportunities

Job summary

Ivy Health in New York seeks a Patient Coordinator to support clinics across our network, greeting patients, scheduling, and handling insurance verifications. You will collaborate with clinicians to ensure smooth operations and exceptional patient experiences.

This role offers growth opportunities within a growing specialty network, with a focus on administrative excellence, teamwork, and a strong commitment to patient care and service delivery.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Strong time management and multitasking skills.
• Customer-service oriented with a focus on patient experience.
• Ability to adapt to fluctuating workloads.

Responsibilities

• Greet and check-in patients and verify insurance.
• Schedule appointments and answer incoming calls.
• Obtain authorizations and collect payments.
• Support clinic operations and maintain accurate records.
• Collaborate with clinicians and staff to ensure high-quality patient care.

Skills

Administrative experience

Microsoft Office

Tools

Microsoft Office

Job description

Ivy Health in New York seeks a Patient Coordinator to support clinics across our network, greeting patients, scheduling, and handling insurance verifications. You will collaborate with clinicians to ensure smooth operations and exceptional patient experiences.

This role offers growth opportunities within a growing specialty network, with a focus on administrative excellence, teamwork, and a strong commitment to patient care and service delivery.