Patient Experience Coordinator — Healthcare Clinic

ivyhealth; Philadelphia (Philadelphia County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Employee Assistance Program

Discount program

Complementary therapy services

401(k) with company match

PTO accrual

6 holidays

Online education platform

Paid parental leave

Job summary

Ivy Health in Philadelphia, PA is seeking a Patient Coordinator to join our front-office team. You will greet patients, handle registration, scheduling, and administrative tasks, ensuring a welcoming and organized clinic experience.

The role supports the clinical team by maintaining accurate records, coordinating appointments, and delivering excellent customer service to patients and families. 2+ years healthcare admin preferred; MS Office skills required; we offer growth and competitive

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Strong time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude.

Responsibilities

• Greet patients and manage front-desk operations including patient registration.
• Schedule appointments and handle related administrative tasks to ensure smooth clinic workflow.
• Maintain accurate patient records and coordinate with clinical team to ensure seamless care.
• Provide excellent customer service to patients and families.

Skills

Administrative experience

Microsoft Excel

Microsoft Word

Microsoft Outlook

Time management

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Ivy Health in Philadelphia, PA is seeking a Patient Coordinator to join our front-office team. You will greet patients, handle registration, scheduling, and administrative tasks, ensuring a welcoming and organized clinic experience.

The role supports the clinical team by maintaining accurate records, coordinating appointments, and delivering excellent customer service to patients and families. 2+ years healthcare admin preferred; MS Office skills required; we offer growth and competitive