Patient Experience Coordinator & Scheduler

ivyhealth; Ross Township (Allegheny County); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

401(k) with company match

PTO accrual

6 holidays

Employee education platform access

Paid parental leave after 26 weeks

Job summary

Ivy Health in Pittsburgh, PA seeks a Patient Coordinator to join our full-time team. You will welcome patients, handle registrations and scheduling, and support front-office operations to ensure smooth clinic workflows.

You will maintain accurate records and collaborate with clinicians to deliver quality care. The role requires 2+ years in healthcare administration, strong MS Office skills, and a patient-focused mindset.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency with MS Office (Excel, Word, Outlook) and basic computer skills.
• Strong time management and ability to multi-task in a fast-paced clinic environment.
• Dedicated to delivering exceptional patient service and accurate records.

Responsibilities

• Serve as first point of contact for patients, providing a welcoming front-desk experience.
• Handle patient registration, scheduling, and front office tasks to support clinic workflows.
• Maintain accurate patient records and coordinate with the clinical team for seamless care.
• Deliver excellent customer service to patients and families, balancing multiple tasks.

Skills

Administrative experience

MS Office

Time management

Multitasking

Customer service

Adaptability

Learning mindset

Healthcare setting

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Ivy Health in Pittsburgh, PA seeks a Patient Coordinator to join our full-time team. You will welcome patients, handle registrations and scheduling, and support front-office operations to ensure smooth clinic workflows.

You will maintain accurate records and collaborate with clinicians to deliver quality care. The role requires 2+ years in healthcare administration, strong MS Office skills, and a patient-focused mindset.