Patient Experience & Scheduling Coordinator

Vsp-Visio; Kyle (TX); On-site; USD 22,000 - 25,000; Full time

Job summary

VSP Vision in Kyle, TX is seeking a full-time front desk/administrative professional to enhance patient experience. You will welcome patients, manage check-in/check-out, document information, and coordinate scheduling to maintain smooth patient flow throughout the eye care journey.

The role requires 1–2 years of administrative experience, strong MS Office skills, and excellent verbal and written communication. A fast-paced environment and confidentiality are emphasized.

Qualifications

• 1–2 years of administrative experience.
• Experience handling multiple tasks in a fast-paced environment.
• Proficient with MS Office and data entry.
• Excellent verbal and written communication skills.

Responsibilities

• Greet and assist patients, manage check-in/check-out.
• Document patient information, update records, collect payments.
• Answer calls, emails, and faxes; respond to inquiries promptly.
• Maintain patient files with confidentiality and accuracy.
• Schedule patient appointments and prepare charts for visits.
• Handle administrative duties, prepare reports, and share information with outside agencies.
• Keep the front desk organized and professional at all times.
• Collaborate on special projects and cross-train across departments.

Skills

Administrative experience

Verbal communication

Written communication

Interpersonal skills

Multitasking in fast-paced environment

Problem-solving

Customer service focus

Tools

MS Office

Job description

VSP Vision in Kyle, TX is seeking a full-time front desk/administrative professional to enhance patient experience. You will welcome patients, manage check-in/check-out, document information, and coordinate scheduling to maintain smooth patient flow throughout the eye care journey.

The role requires 1–2 years of administrative experience, strong MS Office skills, and excellent verbal and written communication. A fast-paced environment and confidentiality are emphasized.