Patient Experience & Scheduling Coordinator

Ivy Rehab; Grand Blanc (MI); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Best Employer

Mentorship Resources

Professional Development

Incentives & PTO

Hospital Partnerships

Job summary

Ivy Rehab in Grand Blanc, MI is seeking a Patient Coordinator to greet and check-in patients, schedule appointments, and handle calls with a focus on exceptional patient care and world-class service.

The role requires at least 2 years of healthcare administration, proficiency in Microsoft Office, strong time management, and a commitment to accurate insurance verification and patient support. On-site, full-time position with competitive pay.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficient with Microsoft Office applications (Excel, Word, Outlook).
• Excellent time management and multitasking abilities in a fast-paced environment.
• Strong customer service mindset and professional communication skills.
• Ability to adapt to fluctuating workloads and maintain accuracy.

Responsibilities

• Greet and check-in patients, verify information, and support front-desk operations.
• Schedule appointments and manage calendar workflows for clinicians.
• Answer incoming calls and assist patients with inquiries and referrals.
• Verify insurance coverage and obtain necessary authorizations for procedures.
• Collect payments, process registrations for new patients, and maintain accurate records.
• Support clinic operations to help maximize performance and patient satisfaction.

Skills

Healthcare admin

Time management

Multi-tasking

Customer service

Communication skills

Tools

Microsoft Office

Excel

Outlook

Word

Job description

Ivy Rehab in Grand Blanc, MI is seeking a Patient Coordinator to greet and check-in patients, schedule appointments, and handle calls with a focus on exceptional patient care and world-class service.

The role requires at least 2 years of healthcare administration, proficiency in Microsoft Office, strong time management, and a commitment to accurate insurance verification and patient support. On-site, full-time position with competitive pay.